Pricing and upgrades

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The Dialogue App is built for government and is used by public sector organisations around the world.

Pricing plans

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  • Free
    $0

    • All the essential features of the Dialogue App
    • Fully 508/W3C AA compliant
    • 1 topic
    • Up to 35 registered users

    Great for getting the hang of how the Dialogue App works or running internal Dialogues



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  • Minimal
    $47 / month

    • All the essential features of the Dialogue App
    • Fully 508/W3C AA compliant
    • 1 topic
    • Unlimited registered users

    Great for getting the hang of how the Dialogue App works or running internal Dialogues



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  • Standard
    $350 / month

    • Everything you get with 'Minimal'
    • Unlimited registered users
    • PLUS unlimited moderators
    • PLUS use your logo

    Great for running ideas-gathering exercises and simple Dialogues




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  • Advanced
    $550 / month

    • Everything you get with 'Standard'
    • PLUS run up to 8 simultaneous topics
    • PLUS create custom demographics forms
    • PLUS download reports in .csv/Excel format

    Great for running fully-fledged Dialogues for policy planning and more

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Need something a bit different? Talk to us about a super-custom project, where we'll build a Dialogue especially for you.

Optional upgrades

  • Custom URL: $10 / month
    Domain registration, redirect and transfer; get your Dialogue on a dedicated address (for example, .com, .co.uk, .org, .org.uk).
  • Private dialogue: $50 / month
    Site hidden behind a password; access to the Dialogue is by invitation only.
  • Close and reopen Dialogues: $50 / month
    Great for building engagement ahead of a Dialogue, or for managing a dialogue with multiple phases.
    When closed, the Dialogue is replaced with a holding page showing whatever text you choose.
    Holding page also provides email signup form so people can register for updates about the Dialogue.
  • Archive Plan for Dialogues that have ended: $30 / month
    Keep your closed Dialogue online and accessible to the public

Hosting

  • All pricing plans include standard hosting. This will meet most needs. Some dialogues attract a level of public participation that requires a premium hosting arrangement. If you're planning a high-profile dialogue, we'll work with you to find the best hosting plan for your needs.
  • Amazon Web Services
    Amazon Web Services offers a scalable robust solution with pay-as-you-go pricing.
  • Rackspace
    Rackspace are the world's leader in hosting. Dedicated Rackspace hosting is a proven premium hosting solution for Dialogue App.

Support

  • Paid plans include basic support by email. If you need dedicated support, guaranteed response times, Service Level Agreement (SLA), specialist consultancy training or advice, we can tailor a support package for you.
  • Pay as you go
    Use support as you need it - simply contact us. Billing is by the hour. Support is offered in UK office hours only. Response time will depend on available resources.
  • Service level agreement (SLA)
    The certainty of guaranteed response times and costs agreed in advance. Pay monthly.

Please note, we're a UK company so our support comes with an accent that may be novel to you.



I work for government, how does billing work?

  • We offer billing by credit card, Paypal, or by invoice.
  • We'll contact you to work out the best option for your needs.
  • Pay monthly, or consolidate billings if you're running a fixed-length project.


Risk-free trial

  • Use our free plan to trial the Dialogue App today.
  • If you wish to upgrade, there's no payment obligation until we've arranged your paid plan with you.


Changing plans

  • There are no long-term contracts, cancellation fees or setup fees.
  • If you cancel you'll be billed for the current month, but not again.
  • You can change your plan at any time.

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