Customer Story: Edmonton Complete Streets

screenshot of Edmonton Complete Streets dialogue screenshot of Edmonton Complete Streets dialogue

Complete Streets

The City of Edmonton needed to consult citizens about Complete Streets.

Complete Streets is a new approach to planning and designing transportation systems that moves away from the traditional, mobility-based approach.

The ideas generated from public consultation helped Edmonton develop the Complete Streets principles for the city. These principles provided a basis for decision making, and form the basis of Edmonton's Complete Streets policy statement.


Edmonton chose to use Dialogue

Dialogue provides online public discussion for the people affected by a decision.

Edmonton ran a multi-phase consultation, first developing principles, and then enabling further public discussion to refine the final policy decision.

screenshot of Edmonton Complete Streets dialogue

Dialogue helped Edmonton develop a Complete Streets policy to offer safe access for everyone: pedestrians, bicyclists, motorists, truck drivers and public transportation users of all ages and abilities.


We were very satisfied with the service and product provided by Dialogue. The ability to configure the platform was very beneficial and the customer service was prompt and thorough.

Stephanie Price, Social Marketing Program Coordinator, City of Edmonton, Canada

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