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Feature Tour

Built for good Dialogue

The Dialogue App’s an easy but robust way to run online community dialogues. The great thing about the Dialogue App is that it was built for government by government, so it should do everything you need. Here’s some key points about the Dialogue App . . .

  1. It’s a secure and easy way to run online community dialogues and policy crowd sourcing processes.
  2. It was developed in collaboration with US federal government (GSA, White House, Homeland Security) so is robust and well designed.
  3. It’s suitable for anyone who needs to run open community dialogues on policy issues.
  4. It’s been used by central government, local authorities, regulatory bodies and trusts, healthcare organisations, police authorities, utilities and infrastructure providers.

Contributing ideas

All registered users can add ideas to the discussion. Users give their idea a title and a description. Ideas can contain basic formatting such as bold text, and users can embed images and links to other websites.

Screenshot showing form which enables users to add ideas It's easy for users to add ideas in a structured way that promotes meaningful dialogue Screenshot showing comment form which enables users to comment on ideas Comment form which enables users to comment on ideas
 

Commenting on ideas

Users can comment on existing ideas quickly and easily. The form is designed to encourage users to keep their comments quite short, although in practice a comment can vary from a couple of words to several paragraphs.

Rating ideas

Dialogue App lets users anonymously rate other people’s ideas with a number of stars between 1 and 5. Visitors like this level of interaction because it’s perceived as low risk. Their name is not associated with the rating, and they can change or retract their rating at any time, but they are still having a measurable impact on the discussion.

Tagging ideas

Another way of participating anonymously in the discussion is by tagging ideas. A ‘tag’ is a one- or two-word description of the idea, which other visitors can use to browse similar ideas.

A ‘tag cloud’ in the sidebar of the site shows the most commonly-used tags. The more often a tag has been used, the larger it’s displayed, which gives a really clear overview of the key topics being discussed and their relative importance.

Browsing the discussion

Any visitor to the site can read all user-submitted content without needing to log in. They can browse the ideas, sorting them by date added (most recent first) by popularity (highest rated first) or by level of engagement (ideas with most comments first). Visitors can also search for ideas by keyword or tag.

Search Results page Search Results page showing tag cloud and navigation tabs Screenshot showing sharing of ideas on social networks Share ideas on social networks
 

Sharing ideas on Twitter and Facebook

Each idea has Twitter and Facebook buttons, so visitors can share the idea with their social network contacts, extending the reach of the discussion and inviting even more participation.